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Web based Help Desk and Customer Support Software that combines full featured help desk functions wi SupportPortal
Program type: Shareware
Price $ 99.00 /
Purchase with discount SupportPortal best price

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File size: 2832 Kb
Date: 11/11/2013
Homepage
Install support: Install and Uninstall
OS: Linux, Unix, Win2000, WinServer
Requirements: PHP, MySQL
Language: English, Croatian, Czech, Danish, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Serbian, Serbo-Croatian, Spanish, Swedish, Thai

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SupportPortal 3.5.1
[Homepage] - by: Escon Information Consulting - Download links for SupportPortal

Lightweight PHP/AJAX web based help desk and support ticket software.
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Description:
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A

Recent changes in this Major Update:
Solved security issues and added new themes


 

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 Download good software, freeware and shareware: MS Windows, Seven, Vista, Linux, Java, Pocket PC, Palm, OSX, Cell phone, buy Quality professional applications, solid commercial programsLightweight PHP/AJAX web based help desk and support ticket software. help desk software,helpdesk,service desk,support ticket software,web based,online,customer support,itil,sla,live chat,knowledge base,forum,downloads,news

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