File size: 2832 Kb Date: 11/11/2013 Homepage Install support: Install and Uninstall OS: Linux, Unix, Win2000, WinServer Requirements: PHP, MySQL Language: English, Croatian, Czech, Danish, Dutch, French, German, Greek, Hungarian, Italian, Japanese, Norwegian, Polish, Portuguese, Serbian, Serbo-Croatian, Spanish, Swedish, Thai | help desk software and cheap helpdesk or the service desk, good support ticket software or also web based, online and customer support or free itil and cheap live chat or the knowledge base, good forum or also downloads, news | SupportPortal 3.5.1 [Homepage] - by: Escon Information Consulting - Download links for SupportPortal ![]() Click to enlarge Description: AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - Keep your customers informed about new product's features through News Engine - Live support Chat gives your customers answers to their questions on the spot in real-time - Make new products versions and documentation always available to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports on support load and performance. A Recent changes in this Major Update: Remarks - Comments - Reviews (Add your opinion about this program) |
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