Program type: Shareware
Price $ 7.95 /
Purchase - Get it Now
File size: 400 Kb
Install support: Install Only
OS: Win2000, WinXP, Win7 x32, Win7 x64, Windows 8, WinServer, WinOther, WinVista, WinVista x64
Requirements: Windows Vista, Windows 7, Windows 8, Excel 2010, Excel 2013
help desk or free network support and cheap cisco or the ping, good traceroute or also putty, network management and wireshark or free pathping and cheap subnet calculator or the skype, good cisco tac
Network Incident Tracker 1.0
[Homepage] - by: CiscoNet Solutions - Download links for Network Incident Tracker
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Network Incident Tracker is a support tool for Network Engineers. It is comprised of incident tracking along with common troubleshooting tools. It is designed to optimize support delivery and leverage thousands of valuable support hours. The tool enables tracking of problem resolution for support cases.
The network support tools include Ping, Traceroute, PuTTY, NSLookup, Wireshark, NetStat, PathPing and Skype. In addition there is a Subnet Calculator, Internet Throughput Test and TCP/UDP port reference. The Cisco specific tools include IOS download, TAC Service Requestor and End of Sale (EoS) reference. It eliminates the frustration with jumping between web pages and remembering commands.
Have the tracker available to document root cause and network problem resolution. Summarize and analyze the pertinent problem resolution information for subsequent reference. Decrease the time spent on support issues and optimize network design.
Effective support tool for network engineers.
Easy launch 15 common network support tools.
Leverage hundreds of hours of network support work.
Identify patterns, correlations and deficiencies with network.
Eliminate cumbersome time-consuming help desk searches.
Decrease time spent on troubleshooting.
Easy drop down menus for common support categories.
Works with Microsoft Excel 2010 and 2013
Workbook protected for security.
Quick Launch Applications
Cisco Support Forum
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See also in Internet and communication: Ping and Trace